Hi, I'm Mark.
I help your business run without the chaos.
I work with accountants, lawyers, and brokers in professional service businesses with 10 to 100 staff, to cut the manual work, capture more leads, and build systems that actually stick.
2 minutes to fill in · personalised 5-min video back within 24 hours · no pitch
Sound familiar?
Most professional service businesses I talk to are dealing with the same four things.
You're buried in admin that shouldn't exist
Your team is copying data between systems, chasing documents, and sending the same follow-up emails manually every single week. The tools just are not connected to each other.
Leads fall through the cracks
Someone enquires on a Friday afternoon and by Monday you have lost them. With no automated follow-up in place, their details sit in someone's inbox and get buried under everything else.
You've tried AI tools but nothing sticks
You have played with ChatGPT, maybe Zapier, and seen what is possible. Getting from an interesting demo to something that actually runs your business better is a different challenge, and that is exactly what I help with.
Your best people are doing $20/hour work
When a senior accountant or broker spends their morning on data entry and scheduling, it is expensive for the business and demoralising for them. That work can be automated so they focus on what they are actually paid for.
Here's what changes
After we work together, this is what your business looks like.
You get your time back
The routine work like follow-ups, data entry, scheduling, and client onboarding runs automatically. Your team focuses on the work that actually earns money.
No more dropped leads
Every enquiry gets a fast, professional response. Every client gets the right touch at the right time. You stop losing business you never even knew you lost.
A system built for your business
Not a generic tool, not a template. I build automations that fit the way your business actually works and hand everything over so your team can run it independently.
2 mins · personalised video within 24 hrs · no pitch
What people say
Straight from LinkedIn. Real people, real words.
Craig Southam
Executive Search · Sales Enablement · Leadership Development
"When I worked with Mark it was my job to inspire him, but constantly I found him inspiring me. His customer focus and ability to bring a customer inside was something I enjoyed every day. Highly recommend."
Adam Boote
Sheet Happens · Custom Plastic Fabrication & Supply
"Mark showed exceptional leadership skills and made a significant contribution to the success of our company. He had a deep understanding of customer behaviour and could create personalised experiences that exceeded their expectations."
Iyan Barry
General Manager IT · Safe Places for Children
"Mark is a highly dependable and skilled professional. He has a keen eye for detail and a strong analytical mind that allows him to effectively identify and solve complex problems. An excellent communicator."
Want to see exactly where your time is going?
Fill in two minutes of details about your business. Mark will record a personalised 5-minute video going through your biggest opportunities, specific to your firm, your team size, and your workflow.
You get real observations and quick wins you can act on straight away. No obligation and no sales pitch attached.
2 minutes to fill in · personalised 5-min video within 24 hours · no pitch, ever