About Mark
I've spent years inside the systems that hold businesses back.
Up until July 2026 I worked inside an energy brokerage, on the platforms and development team, building systems and fixing workflows for the sales, support and marketing teams every day. Before that, seven years in banking, then IT, telco and digital marketing.
- Gold Coast, working Australia-wide
- Owner-led Australian businesses
- Remote-first
What that means when we talk.
When an owner tells me the job software doesn't talk to the accounting system, quotes live in someone's inbox, and half the team is quietly using ChatGPT, I don't need it explained. I've sat in that seat.
That's why I start with a diagnosis before anyone talks about software. Every question in the scorecard is something I've watched go wrong in a real business, and every one is about something that has already happened rather than something you rate out of five.
MarkAndo is now what I do full time. I work with owner-led Australian businesses that have become more complicated than the way they're being run. I find the bottlenecks, show where time and money are leaking, and fix the underlying systems, using what the business already has wherever possible. Right now that includes an ongoing systems and automation retainer with Skyline Earthworx, a working earthmoving business in regional Queensland.
Sales and follow-up
Enquiries and quotes that don't go quiet
Faster replies, quote follow-up that happens whether or not anyone remembers, and a pipeline you can actually see.
Admin and data
Enter it once
Customer details entered once and moved between systems automatically, documents in one place, and the repetitive steps taken off your team's plate.
Visibility and improvement
Nothing slipping through
Status updates that send themselves, reporting the owner can trust, and ongoing support that keeps everything working as your software changes.
Two minutes, twelve clicks
Start where the number tells you to.
The scorecard is free, it stays free, and nobody rings you unless you ask them to.